At Stimul8 Technologies and its associated commerce divisions (“we”, “our”, “us”), customer satisfaction is important to us. We strive to ensure that all products delivered meet quality standards and customer expectations.
Eligibility for Returns
Returns may be accepted under the following conditions:
Product received is damaged during transit
Incorrect product delivered
Manufacturing defect identified upon delivery
Product significantly differs from the description provided on the website
Non-Returnable Items
The following items are generally non-returnable unless damaged or defective:
Rudraksha beads and spiritual items once used or energized
Customized or personalized products
Digital consultation services
Perishable or hygiene-sensitive items
Clearance or discounted products
Return Request Timeline
Customers must raise a return or replacement request within:
48 hours of delivery for damaged or incorrect items
7 days of delivery for eligible return requests
Requests submitted beyond the specified period may not be eligible for processing.
Refund Process
Once the returned item is received and inspected:
Approved refunds will be processed within 5–10 business days
Refunds will be credited to the original payment method
Shipping charges are non-refundable unless the error occurred from our side
Cancellation Policy
Orders may be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.
Contact for Refunds & Returns
For assistance regarding refunds or returns, contact:
Support Email: sales@stimul8tech.com WhatsApp Support: +91-7838114141
